Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. Update cast firmware so its compatible with Google Home.

    Update cast firmare so its compatible with Google Home device. Currently you cannot get the Google Home device to cast to your tv because it is incompatible with the current firmware version of cast that you have. The device will say that you have no compatible devices even though they are listed as connected on Google Home app.

    46 votes
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      16 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
    • Make Google Fiber equipment interoperable with Google WiFi mesh networking

      The WiFi radios on the network box are not strong enough to cover a typical house. This is painfully obvious from all the reports that pop-up on the forums. Making the network and TV boxes interoperable with the new OnHub/Google Wifi mesh network service would be a great solution. Even better, would be making the network box a proper OnHub so it could benefit from the development occurring with that product.

      Also, it would be great to sell Fiber customers Google Wifi APs at a discounted price so that they could effectively use the bandwidth they're receiving.

      24 votes
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        6 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
      • Let me watch DVR on my Ipad and Laptop. It's frustrating to tape shows and only be able to watch them on the TV.

        It's frustrating to tape shows and only be able to watch them on the TV. What if I enjoy sitting outside? Just saying......wireless access like Att UVerse ......

        55 votes
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          3 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
        • DVR access

          Access DVR online home & away! AT&T has offered this for years. ;(

          32 votes
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            0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
          • Add Browser-based Guide/DVR Interface

            I hate that I can only browse the guide/set up DVR recordings through the phone app. If I'm at work, I'd like the option to pull up a browser-based interface for the guide/DVR.

            And to be completely greedy: If I'm in my own home, being able to stream content onto my laptop would be convenient (like you can if you're using the app on a phone/tablet).

            20 votes
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              0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
            • Support for Apple's Single Sign-on feature in iOS 10.2 and tvOS 10.1.

              Recently Apple announced the ability for a user to authenticate themselves through the settings app on their phone instead of authenticating themselves in each streaming app (Like FXNOW, Fox Sports, NBCSN,...). It will also show you which apps are available for your account so you won't have to worry about downloading the HBO app and then finding your TV plan does not support that app.

              It would be awesome if Google Fiber were to support this feature either during the beta period or when it is released in December.

              http://www.macrumors.com/2016/11/03/single-sign-on-now-available/

              28 votes
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                3 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
              • Picture in picture for google fiber tv customers

                Why does google fiber television service not have Picutre in picture? Seems like a basic function fiber tv customers should have.

                31 votes
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                  1 comment  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                • Fiber phone display caller ID on Google Fiber TV

                  If you have Google Fiber TV and Google Fiber Phone, it would be great to have an option for the caller ID to pop up on the TV when the phone rings. Had this functionality with TimeWarner and loved it, would be awesome to have that ability on my fiber service.
                  Something that TWC didn't have was the ability to send a call to voicemail with your remote if you don't want to talk to someone. Call screening over your tv's audio would be nice to have as well.
                  Another nice to have feature would be to be able to…

                  61 votes
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                    Received  ·  10 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                  • bring back Bloomerg News Channel

                    I turned on my television a few days ago only to find you've deleted the Bloomberg channel 123. Why! You leave me with ESPN and various channels that I will never watch and take away one with value. Terrible decision and forces me to look for another provider. Again, terrible decision.

                    3 votes
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                      3 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                    • Google Play Music subscription included with Fiber

                      Would love to see a Play Music subscription included with Fiber, and eventually a Play Music app accessible through Fiber TV (like music stations were available through other cable TV providers).

                      9 votes
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                        0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                      • Give me BACK the Outdoor Channel and the Sportsman Channel. I had it and now you have decided to move them to a sports package for an extra

                        STOP acting like all the other cable companies. I am very disappointed that you took my two favorite channels and moved them to a sports package for an extra $10 a month. $120.00 dollars a year to watch some hunting shows I used to watch for free. Now you are acting like Time Warner, how greedy of you. I will be shopping for a new provider, now that you have joined the ranks of all the rest.

                        5 votes
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                          1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                        • Google home integration with google fiber

                          We have both google fiber and google home. We would love to be able to run out google fiber TV using our google home. Please consider the integration of these two products.

                          10 votes
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                            2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                          • Surround sound support for Google Cast on TV Boxes

                            As pointed out in the Help Forums, Google Cast through the TV Boxes doesn't currently support 5.1 audio. Since regular Chromecasts have this feature, it'd be nice to have on the TV Boxes as well.

                            https://productforums.google.com/forum/#!topic/fiber/JqhLxqiJ8pg;context-place=topicsearchin/fiber/cast

                            18 votes
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                              0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                            • TV Everywhere should actually be TV EVERYWHERE

                              The TV Everywhere app can only be used when you are connected to your home Wifi. That is not "TV Everywhere" but instead "TV at Home, where I can already watch TV". I would like to be able to watch live TV and DVRed content remotely. I'm disappointed that what is supposed to be a high tech sort of product doesn't have this basic seeming technology.

                              48 votes
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                                Received  ·  0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                              • Tightly integrate Google Fiber and Google Assistant

                                Google Assistant on Pixel, Home and Allo seems like it offers up so many natural possibilities for use with Google Fiber. Providing the ability to turn on the TV and change channels via voice command, request programs be recorded, tell me what programs are on, etc, etc. There are probably even some uses that could be dreamed up for pure internet Google Fiber customers.

                                Please make Google Fiber and Google Assistant friends. Thanks.

                                15 votes
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                                  1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                • 3 votes
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                                    1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                  • add bridged mode to all network boxes

                                    please add bridge mode to all network boxes so us customers can use our own more powerfull routers for our networking needs so we can get closer to gigabit speeds over 802.11 ac wireless on 5.0ghz and 5.8ghz bands and so we can use vpns

                                    53 votes
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                                      2 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Awe

                                      Bring back the **** AWE channel!!

                                      2 votes
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                                        1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Bloomberg

                                        I'm sorry you are eliminating Bloomberg as of January. They are the only true business channel.

                                        6 votes
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                                          2 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I would pay extra if i could access the things saved on my dvr from my phone.

                                          I would pay extra if i could access the things saved on my dvr from my phone. No matter where i am in America.

                                          7 votes
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                                            0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
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