Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. Add ROOT Sports channel

    ROOT Sports is the channel that shows Astros games, and when you are expanding Google Fiber's presence in Austin, San Antonio, and possibly Dallas you had better show these games. Currently, we can only watch the Rangers games on FSSW.

    26 votes
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      Archived  ·  4 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
    • Google Fiber box art project

      While I was in Jackson, Wyoming, I spotted these cool painted utility boxes on the side of the road in the downtown area. As it turns out, the town commissioned local artists to decorate cabinets as part of a public art project.

      See news article for more info: http://m.jhnewsandguide.com/news/features/utility-boxes-get-artsy-makeover/article_1559f446-51dc-5389-8c64-fb0c6658a479.html?mode=jqm).

      Maybe Google Fiber would be interested in sponsoring a similar initiative which garnered a lot of community support and attention. Engaging local artists and creatives would surely have a big impact!

      7 votes
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        1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
      • 54 votes
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          Received  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • watch on-demand on tablet

          I would like to be able to just log in to the Fiber TV app and be able to watch On-Demand from the channels in my subscription. I really dislike having to download multiple apps from each network to be able to watch their show On-Demand.

          Being able to watch On-Demand off of my home network would also be a huge improvement.

          11 votes
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            1 comment  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
          • 8 votes
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              0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
            • allow residential service to have static IP addresses

              many home offices need additional public IP addresses. Provide this with residential service. Other providers do..

              7 votes
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                1 comment  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
              • please Add Caller id on TV, so i can ignore telemarketers

                add caller id to TV when someone calls fiber phone, very convenient feature on time warner cable.

                10 votes
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                  Received  ·  1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                • Add Plex App to Google Fiber

                  Add Plex for accessing home Plex server. This will eliminate purchasing a competitor devise

                  18 votes
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                    Received  ·  0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                  • Dedicated DVR button on remote control

                    Have a dedicated DVR button on the remote control. It takes too many steps to get to a DVR recording, then choose and play it.

                    11 votes
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                      Received  ·  0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                    • QoS

                      Please create QoS as a network box option. I now have to want a bridge mode so I can spare the double nat which is also not an option. I love the service otherwise, thanks for being awesome. Please add these options.

                      5 votes
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                        0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                      • Emergency alerts need to be able to be stopped by viewer.

                        The emergency alerts need to be able to be stopped by the viewer once they are popped up. The volume on them is so loud that we can't hear the news to get the details on whatever the alert is about. I understand that you need to pop them up, but the viewer needs to be able to control if they continue or not, especially if it's the second or third or more time for the same alert.

                        65 votes
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                          Received  ·  4 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow IP passthrough

                          Please allow IP Passthrough so that we can use a real router; or, implement features like multiple SSID's, VLANs, sensible port forwarding, and other features commonly found on commercially available routers. The feature set of the Google Network Box doesn't even match ****** routers like Belkins. I can't believe such a premium product comes with a Fisher Price router.

                          32 votes
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                            Received  ·  3 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add 4K TV content

                            You gave us the best internet available now give us the best TV available. This year MLB and soccer games started being broadcast in 4K and the NFL, NBA, and NHL are right behind them. We all have more than enough bandwidth to supply a 4k signal so lets do it! Give us 4K TV and Movies!!! Thanks.

                            3 votes
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                              0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                            • Split 50/50 screen

                              We would like to see a 50/50 split screen enabling us to watch 2 different channels. We had this feature on DISH and really liked it.

                              We'd also like to see RFD-TV added.

                              14 votes
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                                Received  ·  0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                              • Simplify the moving process

                                Currently unless you know who is moving into your place after you and can transfer your current service to them, you have to create a dummy e-mail address to sign up for service at a new address. Please make it possible to have multiple addresses/plans tied to the same e-mail address. Almost everyone has some overlap in leases and very rarely in a rental property do you know who is moving in after you or even when. Also what if someone wanted to sign up for Fiber at their home and office? The current system just doesn't make sense.

                                13 votes
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                                  Received  ·  1 comment  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow DVR playback to auto play next episode

                                  After one recorded episode is done playing, allow the next episode to begin automatically. Or provide an option to play the next episode as soon as one finishes.

                                  6 votes
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                                    Received  ·  0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Fix "Google Fiber Account Transfer Requested" email

                                    There are some typos and oddities in the email. I see something that looks like chunks of code such as brackets and braces. For example, I see an account number like "[***-1234}" (note the inconsistent bracing). Later in the email I see another end curly brace.

                                    Also, the email of the current user isn't hyperlinked correctly. Either gmail is automatically turning it into a link wrong, or something is wrong in the HTML itself.

                                    1 vote
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                                      2 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow hooking up of other routers into Google Fiber Network Box

                                      I have multiple other routers that I would like to utilize for different reasons, one of them being a subnet within my own network. I was surprised to learn that the supplied Network Box (specifically the 2.0 revision tested with my own hardware) does not allow routers to even touch it. I can use an unmanaged switch easily however I noticed when trying to wire in my router and looking at the MAC addresses that have touched my Network Box, no router's MAC address even attempts a connection as it seems that Google Fiber is blocking it.

                                      39 votes
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                                        Received  ·  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ultraviolet Movies

                                        Would like to be able to play my Ultraviolet content through the Google Fiber TV box.

                                        2 votes
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                                          1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow voicemail to be disabled

                                          Google Phone presently does not allow voicemail to be disabled or the rings-to-pickup to be changed. I prefer to use an existing answering machine so email does not have to be checked to determine whether any voice messages are pending.

                                          2 votes
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                                            Received  ·  2 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
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