Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. Fiber phone display caller ID on Google Fiber TV

    If you have Google Fiber TV and Google Fiber Phone, it would be great to have an option for the caller ID to pop up on the TV when the phone rings. Had this functionality with TimeWarner and loved it, would be awesome to have that ability on my fiber service.
    Something that TWC didn't have was the ability to send a call to voicemail with your remote if you don't want to talk to someone. Call screening over your tv's audio would be nice to have as well.
    Another nice to have feature would be to be able to…

    35 votes
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      Received  ·  4 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
    • Let me watch DVR on my Ipad and Laptop. It's frustrating to tape shows and only be able to watch them on the TV.

      It's frustrating to tape shows and only be able to watch them on the TV. What if I enjoy sitting outside? Just saying......wireless access like Att UVerse ......

      16 votes
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        1 comment  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
      • Picture in picture for google fiber tv customers

        Why does google fiber television service not have Picutre in picture? Seems like a basic function fiber tv customers should have.

        16 votes
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          1 comment  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
        • DVR access

          Access DVR online home & away! AT&T has offered this for years. ;(

          9 votes
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            0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
          • TV Everywhere should actually be TV EVERYWHERE

            The TV Everywhere app can only be used when you are connected to your home Wifi. That is not "TV Everywhere" but instead "TV at Home, where I can already watch TV". I would like to be able to watch live TV and DVRed content remotely. I'm disappointed that what is supposed to be a high tech sort of product doesn't have this basic seeming technology.

            27 votes
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              Received  ·  0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
            • Update cast firmware so its compatible with Google Home.

              Update cast firmare so its compatible with Google Home device. Currently you cannot get the Google Home device to cast to your tv because it is incompatible with the current firmware version of cast that you have. The device will say that you have no compatible devices even though they are listed as connected on Google Home app.

              6 votes
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                0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
              • add bridged mode to all network boxes

                please add bridge mode to all network boxes so us customers can use our own more powerfull routers for our networking needs so we can get closer to gigabit speeds over 802.11 ac wireless on 5.0ghz and 5.8ghz bands and so we can use vpns

                33 votes
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                  0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                • NBA TV

                  Four years since we praised gFiber and canvassed for customers yet still no NBATV? We were delighted that gFiber chose us first and wanted to show our appreciation by enthusiastically soliciting customers.
                  We do not need gadgets, while we continue to await desirable programing.
                  Thank you

                  15 votes
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                    0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                  • Support for Apple's Single Sign-on feature in iOS 10.2 and tvOS 10.1.

                    Recently Apple announced the ability for a user to authenticate themselves through the settings app on their phone instead of authenticating themselves in each streaming app (Like FXNOW, Fox Sports, NBCSN,...). It will also show you which apps are available for your account so you won't have to worry about downloading the HBO app and then finding your TV plan does not support that app.

                    It would be awesome if Google Fiber were to support this feature either during the beta period or when it is released in December.

                    http://www.macrumors.com/2016/11/03/single-sign-on-now-available/

                    9 votes
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                      0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                    • Surround sound support for Google Cast on TV Boxes

                      As pointed out in the Help Forums, Google Cast through the TV Boxes doesn't currently support 5.1 audio. Since regular Chromecasts have this feature, it'd be nice to have on the TV Boxes as well.

                      https://productforums.google.com/forum/#!topic/fiber/JqhLxqiJ8pg;context-place=topicsearchin/fiber/cast

                      7 votes
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                        0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                      • To have your name appear on your outgoing calls instead of unknown

                        Have name instead of unknown show up when you call out to someone especially if you are on their contact list. People do not want to pick up on unknown caller ID oh I see it has been posted before how hard can that be as TWC has it

                        13 votes
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                          1 comment  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                        • Tightly integrate Google Fiber and Google Assistant

                          Google Assistant on Pixel, Home and Allo seems like it offers up so many natural possibilities for use with Google Fiber. Providing the ability to turn on the TV and change channels via voice command, request programs be recorded, tell me what programs are on, etc, etc. There are probably even some uses that could be dreamed up for pure internet Google Fiber customers.

                          Please make Google Fiber and Google Assistant friends. Thanks.

                          7 votes
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                            1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                          • static ip addresses outside of the DHCP range

                            The current setup will disallow a LAN address of, say, 192.168.1.50 to be used as a static IP address assigned by the router to a specific device, if it is not within the declared DHCP range (e.g. 100 to 150). Other routers do not impose this restriction, and the restriction makes no sense. If I want to assign all the devices I own as 50-70, then I know that any device on the network in the range of 100 to 150 is not mine. The DHCP range should be for dynamic address requests, not for both dynamic and static.

                            11 votes
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                              1 comment  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                            • Google Fiber box art project

                              While I was in Jackson, Wyoming, I spotted these cool painted utility boxes on the side of the road in the downtown area. As it turns out, the town commissioned local artists to decorate cabinets as part of a public art project.

                              See news article for more info: http://m.jhnewsandguide.com/news/features/utility-boxes-get-artsy-makeover/article_1559f446-51dc-5389-8c64-fb0c6658a479.html?mode=jqm).

                              Maybe Google Fiber would be interested in sponsoring a similar initiative which garnered a lot of community support and attention. Engaging local artists and creatives would surely have a big impact!

                              35 votes
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                                Received  ·  5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make more Channels Streamable over more devices?

                                With TWC I could stream way more channels to my tablet, phone and computer. I noticed GF is way more limited, far fewer channels can be streamed and it won't stream over a PC.

                                26 votes
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                                  6 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                • Please offer NBA TV

                                  Please offer NBA TV it is 2016 We are worthy

                                  10 votes
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                                    0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Open VPN

                                    Would really like it if my network box would host an Open VPN server to allow for a VPN connection from a laptop while I am on the road.

                                    11 votes
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                                      0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Fiber Customers - automagically get discounts on Pixel & Chromebooks !!

                                      Google fiber customers are likely a great source of beta testers for Google's innovative products. Just by definition we are established paying customers, and most of us with the best speeds in the USA.

                                      Why not incentivize your products to a well defined, strong, supportive user base like us fiber customers!? Discounted Chromebooks, Discounted Pixel.... Discounted Google Home.... Maybe a free this or that, and early release of XYZ.

                                      You get it :) Fire rises UPVOTE!!!!!!!!!

                                      7 votes
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                                        0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                      • cast notifications

                                        it would be nice to be able to send a notification that goes to a single or is broadcast to all the screens and brings up a small message box. let everyone know dinner is ready

                                        8 votes
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                                          0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Sling Adapter please!

                                          I had this capability w/Dish and loved it! The sling adapter enabled customers to stream all subscribed TV channels to mobile devices anywhere!!

                                          5 votes
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                                            1 comment  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
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