Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. Google Fiber box art project

    While I was in Jackson, Wyoming, I spotted these cool painted utility boxes on the side of the road in the downtown area. As it turns out, the town commissioned local artists to decorate cabinets as part of a public art project.

    See news article for more info: http://m.jhnewsandguide.com/news/features/utility-boxes-get-artsy-makeover/article_1559f446-51dc-5389-8c64-fb0c6658a479.html?mode=jqm).

    Maybe Google Fiber would be interested in sponsoring a similar initiative which garnered a lot of community support and attention. Engaging local artists and creatives would surely have a big impact!

    29 votes
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      Received  ·  5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    • Add ROOT Sports to Austin

      You just added ROOT Sports to Utah but we need ROOT in Austin so we can watch Astros/Rockets games!!! Thanks.

      13 votes
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        Received  ·  2 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
      • Display ONLY the HD channels in the Guide

        Let us enable "HD only" in the Guide... So it would be all channels or JUST the HD ones.

        (I don't care to see what is on SD, since I don't ever want to watch it.)

        14 votes
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          Received  ·  1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
        • watch on-demand on tablet

          I would like to be able to just log in to the Fiber TV app and be able to watch On-Demand from the channels in my subscription. I really dislike having to download multiple apps from each network to be able to watch their show On-Demand.

          Being able to watch On-Demand off of my home network would also be a huge improvement.

          21 votes
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            Received  ·  1 comment  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
          • Make more Channels Streamable over more devices?

            With TWC I could stream way more channels to my tablet, phone and computer. I noticed GF is way more limited, far fewer channels can be streamed and it won't stream over a PC.

            9 votes
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              2 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
            • Google fiber Phone - Option to choose how many rings before going to voice mail

              Handicap and elderly need the option of setting the amount of rings is best for them. I would suggest a option of 1 to 20 rings before disconnecting or going to voice mail.

              8 votes
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                1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
              • Dedicated DVR button on remote control

                Have a dedicated DVR button on the remote control. It takes too many steps to get to a DVR recording, then choose and play it.

                28 votes
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                  Received  ·  0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                • Put original air date up front

                  Put the air date front and center when browsing programs in the DVR or guide. This is invaluable when you have a large number of episodes recorded for a series. For instance, I was browsing a series that has started recording but was having trouble remembering if they were episodes from the previous season or perhaps a new season had started.

                  This helps too when browsing the guide for live programming and you don't know if an episode is a first run or re-run. I understand that this information is often tucked down in the second page of info, but…

                  7 votes
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                    1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                  • 65 votes
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                      Received  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Secured connection for GF customers (like Time Warner) that can be accessed from any public hotspot where GF is offerred (ex. Starbucks).

                      I want to be able to access a secured connection from a public wifi hotspot in the same manner that I could as a Time Warner customer.

                      7 votes
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                        1 comment  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                      • please Add Caller id on TV, so i can ignore telemarketers

                        add caller id to TV when someone calls fiber phone, very convenient feature on time warner cable.

                        21 votes
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                          Received  ·  1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                        • add bridged mode to all network boxes

                          please add bridge mode to all network boxes so us customers can use our own more powerfull routers for our networking needs so we can get closer to gigabit speeds over 802.11 ac wireless on 5.0ghz and 5.8ghz bands and so we can use vpns

                          6 votes
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                            0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                          • Cloud based DVR

                            Please consider a cloud based dvr system where google would record/store every show local to their datacenter and then when I want to watch a show, it simply streams it back to my tv box.

                            With the abundance of bandwidth, the cable industry should attempt to get rid of DVR's all together - less hardware and support worry about on their end and less problems for the end user. Not only is there a huge cost benefit to google, but to the environment (hardware and power consumption).

                            The only drawback here is commercial placement, local vs national - this would…

                            7 votes
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                              Received  ·  1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                            • Palladia

                              We need AXS or Palladia included with the basic bundle -- a good exclusive concert channel for people like myself who could just as soon NOT have ANY Sports channels.

                              3 votes
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                                2 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add Plex App to Google Fiber

                                Add Plex for accessing home Plex server. This will eliminate purchasing a competitor devise

                                31 votes
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                                  Received  ·  1 comment  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                                • please allow 2nd admin and 3rd users for google fiber accounts

                                  yes please allow 2nd admin and up to 3 admins for google fiber accounts they would have to be gmail users i have two outher gmail account users i want to add as admins to my fiber account

                                  5 votes
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                                    0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                                  • MAC Filtering!!

                                    we should have the ability to blacklist and white list devices that connect to my home.

                                    5 votes
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                                      0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Fiber phone display caller ID on Google Fiber TV

                                      If you have Google Fiber TV and Google Fiber Phone, it would be great to have an option for the caller ID to pop up on the TV when the phone rings. Had this functionality with TimeWarner and loved it, would be awesome to have that ability on my fiber service.
                                      Something that TWC didn't have was the ability to send a call to voicemail with your remote if you don't want to talk to someone. Call screening over your tv's audio would be nice to have as well.
                                      Another nice to have feature would be to be able to…

                                      2 votes
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                                        Received  ·  1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                      • QoS

                                        Please create QoS as a network box option. I now have to want a bridge mode so I can spare the double nat which is also not an option. I love the service otherwise, thanks for being awesome. Please add these options.

                                        8 votes
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                                          Received  ·  0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Have a wifi hotspot at all Google Fiber kiosks/stores.

                                          There's a Google Fiber store/kiosk (brick and mortar) in Lee's Summit, MO. but there's no wifi available. When my service went down at home, I figured I'd be able to find refuge there but no. That's like going to a post office and not being able to buy stamps. At the very least they should have CAT5 access to their network box so that customers who lose a home connection can still get work done.

                                          5 votes
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                                            0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
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