Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. Multiple gmail accounts to fiber linkage

    Allow more than one gmail address to be associated with a google fiber account.

    For instance, both my wife and I have gmail accounts and would like them both tied to the fiber account to both be able to access my drive, google pictures, etc.

    123 votes
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      Received  ·  8 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
    • Remote DVR control through fiber.google.com?

      First, thank you for adding the new Mobile App function for the DVR. Curious though, Is there any plans to add the remote programming DVR of the new Mobile App functionality to the "MyFiber" section of the main site? It'd be very handle (and in some cases easier to quickly look up and read) from the main site as well.

      76 votes
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        Received  ·  3 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
      • Update cast firmware so its compatible with Google Home.

        Update cast firmare so its compatible with Google Home device. Currently you cannot get the Google Home device to cast to your tv because it is incompatible with the current firmware version of cast that you have. The device will say that you have no compatible devices even though they are listed as connected on Google Home app.

        70 votes
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          19 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
        • DVR access

          Access DVR online home & away! AT&T has offered this for years. ;(

          53 votes
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            0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
          • Add Plex App to Google Fiber

            Add Plex for accessing home Plex server. This will eliminate purchasing a competitor devise

            44 votes
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              Received  ·  1 comment  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
            • Picture in picture for google fiber tv customers

              Why does google fiber television service not have Picutre in picture? Seems like a basic function fiber tv customers should have.

              44 votes
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                2 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
              • Outage Status on My Fiber Page, SMS notifications

                Last night, there was an area outage in South Austin. I get that outages happen, and that's not really a big deal. But it was really frustrating when after I tried restarting things in my house, and that didn't fix it, I logged into the My Fiber page (on my phone) to see if there was anything useful there. I tried the "24/7" support number, which didn't work, and then tried the live chat, which kept me in the queue for 30 minutes before finally saying "live chat unavailable" :( Eventually, the customer support number worked again, and it gave…

                37 votes
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                  Received  ·  0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                • Network box reporting

                  Reporting and analysis features for traffic on the network box

                  36 votes
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                    Received  ·  1 comment  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                  • Personalized web based TV guide

                    Web Guide - Provide a web-based guide where you can see your personal GF TV Guide, set up recordings/favorites etc from a web browser - google chrome would work perfect for this function.

                    29 votes
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                      Received  ·  2 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                    • More advanced features on network tab

                      The transition to the new network management tab has eliminated some of the more advanced features of the network box. You are no longer able to set the network box hostname, nor are you able to define a local domain.

                      On local networks, it's much easier to assign a domain name to computers and printers and refer to the name upon configuration rather than a static IP.

                      29 votes
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                        Received  ·  4 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                      • 28 votes
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                          Received  ·  1 comment  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                        • 25 votes
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                            Received  ·  3 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                          • To have your name appear on your outgoing calls instead of unknown

                            Have name instead of unknown show up when you call out to someone especially if you are on their contact list. People do not want to pick up on unknown caller ID oh I see it has been posted before how hard can that be as TWC has it

                            22 votes
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                              1 comment  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                            • Google Play Music subscription included with Fiber

                              Would love to see a Play Music subscription included with Fiber, and eventually a Play Music app accessible through Fiber TV (like music stations were available through other cable TV providers).

                              20 votes
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                                0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                              • Keep us informed on build/installation status

                                Periodic updates after sign up has closed. Radio silence on what is going on or how long it will take isn't comforting. A quick monthly email update would go a long way!

                                18 votes
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                                  Received  ·  4 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                                • 15 votes
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                                    0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                                  • YouTube Red

                                    How about giving us YouTube read for free?

                                    15 votes
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                                      Received  ·  1 comment  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                                    • please allow 2nd admin and 3rd users for google fiber accounts

                                      yes please allow 2nd admin and up to 3 admins for google fiber accounts they would have to be gmail users i have two outher gmail account users i want to add as admins to my fiber account

                                      14 votes
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                                        0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                                      • I know that Google Fiber has looked into the 10Gb/s Realm. When can I expect these speeds as a consumer?

                                        I personally have created my own data center to achieve 10-20Gb/s transfer speeds between machines. With today's technology (PCIe SSD's) and Dual 10Gb/s NIC's and Switches, still my limitation stands to be my ISP. If google would even think to offer up 10Gb/s speeds, my room mates and I would pay upwards towards $700/month ($70/mo per gigabit) for something like that. The day that my ISP is no longer my limitation, will be a day of much rejoice.

                                        For example: 5 Guys, with $7,000+ Gaming and Rendering machines, all doing file transfers to each other on dual 10Gb/s NIC's, our…

                                        11 votes
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                                          Received  ·  2 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                                        • A timer to the router!

                                          The ability to put a scheduled timer on your router so my family wont stay up all night long watching Netflix!

                                          we'd have more control on when the WiFi would be on :)

                                          11 votes
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                                            Received  ·  0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
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