Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. Add Amazon Prime Video to Google Fiber Apps

    It would make it easier to access Amazon Prime video if it were offered in Google fiber apps.

    318 votes
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      Received  ·  33 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
    • Home away from home

      Ability to view home TV, including DVR recordings, while away from the home network on our Android or iPhone devices

      206 votes
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        Received  ·  7 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
      • Stream DVR on Fiber App

        DVR Playback onscreen within Google Fiber App.

        173 votes
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          Received  ·  4 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
        • Let me watch DVR on my Ipad and Laptop. It's frustrating to tape shows and only be able to watch them on the TV.

          It's frustrating to tape shows and only be able to watch them on the TV. What if I enjoy sitting outside? Just saying......wireless access like Att UVerse ......

          89 votes
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            3 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
          • Google smartphone app away from home WiFi

            Please add the ability to use the google smartphone app when not connected to home Wifi !!!!

            60 votes
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              Received  ·  4 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
            • Google fiber app works on nongoogle providers

              I've installed the Google fiber app on my iPhone but can't use it unless I'm on the Google fiber network. If I unexpectedly run late, I'd like to be able to setup to record the show when in not on a Google network. TWC had this capability. The app is extremely limited when I have to be home to use it.

              48 votes
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                Received  ·  5 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
              • watch on-demand on tablet

                I would like to be able to just log in to the Fiber TV app and be able to watch On-Demand from the channels in my subscription. I really dislike having to download multiple apps from each network to be able to watch their show On-Demand.

                Being able to watch On-Demand off of my home network would also be a huge improvement.

                40 votes
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                  Received  ·  1 comment  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                • make a the fiber app better and include a website

                  Make the fiber app better... Allow it to manage your dvr to easier clean up old recording and set new ones... also include a website version so it can be more viewable on a pc.

                  32 votes
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                    Received  ·  0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                  • 22 votes
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                      Received  ·  0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                    • Google Fiber app for Chrome OS

                      I can access and watch tv on the app on an iphone and my android devices, but a specific google product has no access to watching through the service.

                      20 votes
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                        Received  ·  0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                      • Google Fiber App should be a cast enabled app within Chromecast.

                        Make existing Google Fiber App a cast enabled app within Chromecast. I would like to ditch the hdmi cable for outside viewing of my TV. I can currently cast some apps on my phone, i.e. Netflix, Hulu, etc. to existing fiber boxes in my home but I'm not able to cast to any chromecast devices.

                        17 votes
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                          Received  ·  0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                        • remote finder

                          I think you should incorporate a remote finder within the mobile app.

                          12 votes
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                            Received  ·  1 comment  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                          • Sling Adapter please!

                            I had this capability w/Dish and loved it! The sling adapter enabled customers to stream all subscribed TV channels to mobile devices anywhere!!

                            10 votes
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                              1 comment  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                            • Fiber TV app - bring back landscape mode menu

                              The ability to rotate the menu between portrait and landscape disappeared after a July 2016 version update. The menu is now permanently in portrait mode.

                              There's a flood of complaints about this on the Google Play Store page and the canned response from Google is: "Removing features is not a decision we take lightly, but sometimes we have to so we can improve the customer experience."

                              TV is viewed in 16:9 landscape mode. My tablet is docked in landscape mode. Chromebooks are oriented to landscape mode. I can't find a single screen in the app that benefits from portrait-only mode.…

                              10 votes
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                                0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                              • Scheduled recordings by date on App

                                Show scheduled (upcoming) recordings (by day) on the Google Fiber TV App in iOS and Android

                                9 votes
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                                  Received  ·  0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                                • Fiber TV App Misleading

                                  This is your description of your app on an android device: Control your entire Fiber TV experience with the touch of your fingers. Find and discover TV shows and movies that are airing live, recorded on your DVR, and available on-demand. Browse, rent and watch your favorite on-demand content on your Android device - including your phone.

                                  This is very misleading. It makes it sound like I could watch my DVR shows from my phone. It definitely says I can watch On-demand content on my Android Device - THIS IS NOT TRUE!!! Every time I pick an on-demand show it…

                                  7 votes
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                                    0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Second App To Control Network settings/reset network box easily

                                    I want a second app in addition to the TV app to control network settings and reset the network box easily from. I don't know if you've ever tried to restart your network box using Chrome on an iPhone 6, but the site doesn't scroll far enough to the right to use the button.

                                    7 votes
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                                      Received  ·  1 comment  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Windows phone app for TV

                                      Please create a mobile app for the Windows phone like you did for Android and iPhone.

                                      6 votes
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                                        Received  ·  1 comment  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Mobile App on Kindle Fire

                                        We have Kindle Fires in our house hold and we're disappointed to find there is no version of the Fiber App available. As a google TV subscriber, I would expect to run the app from most any device that's capable of handling video streaming.

                                        6 votes
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                                          Received  ·  0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Bring back the ability to search by movie channels, sports channels, etc.

                                          The new update for the mobile app is so frustrating without the ability to search by specific categories. Searching through all the channels is a pain. Not user friendly now. Would like this capability back!!!!

                                          6 votes
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                                            Received  ·  0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
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