Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. TV boxes sleep mode

    TV Boxes sleep mode

    20 votes
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      Received  ·  2 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
    • TV box parental controls

      Parental controls on TV box level

      20 votes
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        Received  ·  1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
      • Wifi equipment (Adding a better AP to get real wifi speeds)

        They existing equipment is pretty much a joke as far as the Wifi side goes. There are already a bunch of posts on the main Help forum about this. I am not a IT professional but know my way around a bit. I was able to research info i found on the help forum and went out and bought a ASUS RT-AC68U and put it in AP mode and changed my wifi speeds from barely 20mbps average to upwards of 450+mbps average (on compatible devises that is). Why are we paying for this service but yet if we want to…

        19 votes
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          Received  ·  1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
        • Android TV Integration

          Allow customers to use Android TV to stream and watch live TV and recorded programming more so than what the mobile app has to offer.

          19 votes
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            Received  ·  1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
          • Clock option

            Really miss our clock display on our old DVR boxes. Any way to add some sort of display option??

            19 votes
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              Received  ·  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
            • Progress bar indicator for each recording in a list

              Please add a progress bar indicator to each recording in a list. For example, I want to see which episode/recording I started to watch and how far along I watched. I would likely complete a show that is 80% watched first.

              19 votes
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                Received  ·  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
              • Cloud based DVR

                Please consider a cloud based dvr system where google would record/store every show local to their datacenter and then when I want to watch a show, it simply streams it back to my tv box.

                With the abundance of bandwidth, the cable industry should attempt to get rid of DVR's all together - less hardware and support worry about on their end and less problems for the end user. Not only is there a huge cost benefit to google, but to the environment (hardware and power consumption).

                The only drawback here is commercial placement, local vs national - this would…

                18 votes
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                  Received  ·  1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                • Remote's Pause button/Slow Motion

                  The user shouldn't have to continue to hold down the Pause button to continue reviewing content in slow motion. Once the Pause is pushed and held, the content should continue in slow motion until the button above is pushed to resume playing the content at normal speed.

                  Also, the info bar at the bottom of the screen should disappear while slow motion is in effect. Many football official reviews are at the bottom of the TV screen and are obscured by the info bar. Currently the info bar will only disappear when the screen is in freeze frame/paused mode.

                  18 votes
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                    Received  ·  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                  • Fiber Customers - automagically get discounts on Pixel & Chromebooks !!

                    Google fiber customers are likely a great source of beta testers for Google's innovative products. Just by definition we are established paying customers, and most of us with the best speeds in the USA.

                    Why not incentivize your products to a well defined, strong, supportive user base like us fiber customers!? Discounted Chromebooks, Discounted Pixel.... Discounted Google Home.... Maybe a free this or that, and early release of XYZ.

                    You get it :) Fire rises UPVOTE!!!!!!!!!

                    16 votes
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                      0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                    • Free Nest as 2-year bonus

                      Unlike rival companies, Fiber doesn't seem to be particularly interested right now in incentivizing long-term customers to stay. After 2 years of service, I've seen zero movement on adding key channels like AMC and ROOT Sports (the only play to watch Utah Jazz games here in Utah).

                      If you're stuck in negotiations on channels options, how about rewarding patient customers via hardware? Receiving a free Nest after two years of service, for instance, would make you feel like Google wasn't just cashing the checks, especially since you've made so little headway on adding key channels.

                      16 votes
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                        Received  ·  2 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                      • Update for Google Fiber TV Remote Control

                        Next time you update the Remote Control for the Google Fiber TV, please consider putting a SLEEP TIMER on it. I've always had them with other providers. It sure did cut down my electricity bills....

                        12 votes
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                          Received  ·  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                        • Please fix the MyFiber Network Page's accuracy

                          Having laptops and other devices show-up as being wired to a TV box is crazy. I can't imaging that it's too difficult for each Google network device (Network and TV boxes) to report which MAC addresses it's providing link/transport for (wireless [or even wired]) and send that information to the network box for accurate reporting.

                          And the updates need to be frequent too. Once a minute at a minimum, and on-demand via the network tab on the MyFiber page.

                          12 votes
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                            Received  ·  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                          • TV boxes should offer/repeat the 5Ghz network, not just the network box

                            Sorry if it does, but the TV boxes should offer/repeat the 5Ghz network, not just the network box.

                            11 votes
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                              Received  ·  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                            • please reactive the ability to watch movies from the fiber connected hard drive.

                              I would like to request the ability to once again watch movies from the fiber connected storage box on the fiber connected tvs. I believe this was a feature before we got fiber installed, but has since been removed. why?

                              11 votes
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                                Received  ·  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                              • Volume control

                                I have arthritis and it gets painful to hit the volume control several times to turn it up or down. I say please make the volume control a button you can push and have continue us control. Love everything else. Thanks

                                10 votes
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                                  Received  ·  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                • 10 votes
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                                    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Being able to use the Android Live Channels app on the Nexus Player

                                    Being able to use the Android Live Channels app on the Nexus Player to view Live TV and/or function the same way a Google Fiber TV Box does.

                                    10 votes
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                                      Received  ·  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Should not have to power cycle TV boxes for updates

                                      I don't think we should have to power cycle TV boxes for updates for things like guide names that have been changed. So some kind of local "refresh" or "Sync" would seem awesome.

                                      10 votes
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                                        Received  ·  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                      • scan when button held down on remote

                                        Allow scanning on the remote when a button is held down. Such as the directional arrows and the page up or down button. I would think this would also increase the longevity of your remotes.

                                        9 votes
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                                          0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 9 votes
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                                            Received  ·  1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
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