Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. Update cast firmware so its compatible with Google Home.

    Update cast firmare so its compatible with Google Home device. Currently you cannot get the Google Home device to cast to your tv because it is incompatible with the current firmware version of cast that you have. The device will say that you have no compatible devices even though they are listed as connected on Google Home app.

    70 votes
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      19 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
    • Make Google Fiber equipment interoperable with Google WiFi mesh networking

      The WiFi radios on the network box are not strong enough to cover a typical house. This is painfully obvious from all the reports that pop-up on the forums. Making the network and TV boxes interoperable with the new OnHub/Google Wifi mesh network service would be a great solution. Even better, would be making the network box a proper OnHub so it could benefit from the development occurring with that product.

      Also, it would be great to sell Fiber customers Google Wifi APs at a discounted price so that they could effectively use the bandwidth they're receiving.

      47 votes
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        8 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
      • Please provide separate WiFi network for guest

        Provide separate WiFi for guest use so I don't have to give out my main password

        19 votes
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          0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
        • Add Browser-based Guide/DVR Interface

          I hate that I can only browse the guide/set up DVR recordings through the phone app. If I'm at work, I'd like the option to pull up a browser-based interface for the guide/DVR.

          And to be completely greedy: If I'm in my own home, being able to stream content onto my laptop would be convenient (like you can if you're using the app on a phone/tablet).

          35 votes
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            0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
          • Let me watch DVR on my Ipad and Laptop. It's frustrating to tape shows and only be able to watch them on the TV.

            It's frustrating to tape shows and only be able to watch them on the TV. What if I enjoy sitting outside? Just saying......wireless access like Att UVerse ......

            77 votes
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              3 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
            • DVR access

              Access DVR online home & away! AT&T has offered this for years. ;(

              53 votes
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                0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
              • 1GB+ throughput speeds everywhere(i.e. for Wifi and secondary Google TV boxes)

                Both the secondary Google TV boxes and the wifi throughput speed from the Google Fiber router needs to be 1GB plus. In fact it would be nice if the secondary TV boxes also functioned as meshed Google Wifi hotspots(e.g. https://store.google.com/product/google_wifi)

                Most people are going to use wifi instead of a hardwired connection. So the wifi speeds need to be 1GB plus also(or close to it due to overhead). People have the option purchase USB 1GB wifi NICs nowadays. Thus, Google Fiber just needs to offer a router/set top box device that supports 1GB throughput wifi speeds. Additionally, that box…

                8 votes
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                  2 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                • Give me BACK the Outdoor Channel and the Sportsman Channel. I had it and now you have decided to move them to a sports package for an extra

                  STOP acting like all the other cable companies. I am very disappointed that you took my two favorite channels and moved them to a sports package for an extra $10 a month. $120.00 dollars a year to watch some hunting shows I used to watch for free. Now you are acting like Time Warner, how greedy of you. I will be shopping for a new provider, now that you have joined the ranks of all the rest.

                  13 votes
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                    1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                  • Google Play Music subscription included with Fiber

                    Would love to see a Play Music subscription included with Fiber, and eventually a Play Music app accessible through Fiber TV (like music stations were available through other cable TV providers).

                    20 votes
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                      0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                    • bring back Bloomerg News Channel

                      I turned on my television a few days ago only to find you've deleted the Bloomberg channel 123. Why! You leave me with ESPN and various channels that I will never watch and take away one with value. Terrible decision and forces me to look for another provider. Again, terrible decision.

                      7 votes
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                        4 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                      • voicemail indicator on the phone

                        I would like to have some kind of indicator on the phone that a voicemail is available. Previous providers have included a stutter dial tone to indicate that there are new messages.

                        4 votes
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                          1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                        • speak into remote

                          Comcast/Xfinity had the ability for you to speak into your remote control and find content. I'm sure this has been suggested but thought I would put it out there again.

                          6 votes
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                            0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                          • Google home integration with google fiber

                            We have both google fiber and google home. We would love to be able to run out google fiber TV using our google home. Please consider the integration of these two products.

                            19 votes
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                              3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                            • 5 votes
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                                0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                              • Fiber phone display caller ID on Google Fiber TV

                                If you have Google Fiber TV and Google Fiber Phone, it would be great to have an option for the caller ID to pop up on the TV when the phone rings. Had this functionality with TimeWarner and loved it, would be awesome to have that ability on my fiber service.
                                Something that TWC didn't have was the ability to send a call to voicemail with your remote if you don't want to talk to someone. Call screening over your tv's audio would be nice to have as well.
                                Another nice to have feature would be to be able to…

                                89 votes
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                                  Received  ·  13 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                • Picture in picture for google fiber tv customers

                                  Why does google fiber television service not have Picutre in picture? Seems like a basic function fiber tv customers should have.

                                  44 votes
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                                    2 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Support for Apple's Single Sign-on feature in iOS 10.2 and tvOS 10.1.

                                    Recently Apple announced the ability for a user to authenticate themselves through the settings app on their phone instead of authenticating themselves in each streaming app (Like FXNOW, Fox Sports, NBCSN,...). It will also show you which apps are available for your account so you won't have to worry about downloading the HBO app and then finding your TV plan does not support that app.

                                    It would be awesome if Google Fiber were to support this feature either during the beta period or when it is released in December.

                                    http://www.macrumors.com/2016/11/03/single-sign-on-now-available/

                                    33 votes
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                                      4 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Taking the Outdoor Channel and Sportsman Channel was BELOW THE BELT

                                      One of the main selling points when I got google fiber was the inclusion of the Outdoor Channel and Sportsman Channel. Moving the two to a premium channel package makes you no better than your competitors. In the past year I've had several technical issues that had to be worked out by on and off site visits to the home. This may send me over the edge. There is not much more of a reason to not go back to Consolidated Communications. At least they were consistent.

                                      4 votes
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                                        0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Surround sound support for Google Cast on TV Boxes

                                        As pointed out in the Help Forums, Google Cast through the TV Boxes doesn't currently support 5.1 audio. Since regular Chromecasts have this feature, it'd be nice to have on the TV Boxes as well.

                                        https://productforums.google.com/forum/#!topic/fiber/JqhLxqiJ8pg;context-place=topicsearchin/fiber/cast

                                        26 votes
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                                          0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                        • storage box upgrade

                                          I understand that you have a new storage box that would solve some of my problems, but to get it I have to lose all my recordings. You’ll transfer my Recording Settings, my Guides, and (I think) which episodes that I’ve watched, but not the shows that I’ve recorded, but not had the time to watch. Its crazy for you to assume that I’d be okay with that! (I’m not and you haven’t gotten to upgrade me because of that issue.)

                                          3 votes
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                                            0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
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