Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. Fiber Phone

    Just installed the phone option and have the following suggestions: 1. Please offer option to turn off voice mail. 2. Display called ID on TV screen.

    3 votes
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      0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    • Use the upcoming Youtube TV service to replace your Fiber TV boxes

      Youtube TV or a similar product should permit you to reduce your cable box hardware costs. Which is a savings you can pass along to
      your customers.

      Details about the upcoming Youtube TV service
      https://tv.youtube.com/welcome/coming-soon/?gclid=CPGMi6qzvtMCFUK5wAoddmsDFg&dclid=CJuimKqzvtMCFQO7TwodLB0PLg

      1 vote
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        0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
      • channel

        Hello,
        It would be great if you could add to the channel selection, BEIN Sports and TVOne, thank you

        1 vote
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          0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
        • new channels

          I would like to have the tennis channel in Austin, TX.

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • deleting voicemail via phone

            Using the landline phone there's no option after listening to the voicemail of deleting it. This would be very useful and it not convenient at present for the user to have to use another tool/method to remove VM. Thanks

            2 votes
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              0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
            • Turning off Autopay

              I would like to be able to have the option to not have autopay set up.

              2 votes
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                0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
              • What happened to Google Fiber in the CNNgo app?

                I watch CNN on my ROKU every single week day. Today I go in to activate my device (which I annoyingly have to do every day) and Google Fiber is no longer listed as a TV Service Provider. What has happened? Will this no longer be a feature??

                2 votes
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                  1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                • Port Forward Name

                  It would be nice to be able to name our port forwarding services. Replacing Custom with something it is related to. There are already premade one with names. The SSH one is nice. It has a name and the ports to go with it. I just want to be able to place a name with the ports, rather than seeing custom. It'll make it easier to remove ports too.

                  1 vote
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                    0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                  • Put Google fiber in the communities to show the support and caring that Google has for people coming together

                    Put Google fiber in communities where internet is difficult to get. Get rid of cable wires

                    1 vote
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                      0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add MASN to the lineup

                      I'm looking to have the Mid Atlantic Sports Network (MASN and MASN2) added to the channel lineup. Even if it means have to subscribe to a separate package (such as part of the sports package) I'd be willing to go that route as I'm currently blackout unless I go to directv.

                      1 vote
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                        0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                      • SNMP

                        Enable SNMP access on the LAN. Useful for monitoring traffic usage and other things.

                        1 vote
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                          0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                        • Please Add MLB - Extra Innings

                          Theres about six sports packages that carry out of market games for various sports. They are subscription packages and would make a great addition to the TV service. hopefully there's room to build out or add on the channel space needed.

                          1 vote
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                            0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • to tell people who have signed up when they may expect service

                              I've been signed up for a long time in a city that's still set to get service (Atlanta). Why don't you let people who have signed up, but are waiting, more information about when they might expect to get connected?

                              1 vote
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                                0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                              • Ability to use cable box for access point only

                                There are many cable customers who may not want to use cable service year round but would like to keep the boxes for access points as part of the home network they are used to. You are charging for their rental anyways in the bill. So why can't people not using cable for a certain amount of time continue to use the boxes for access points without having to return all the equipment and obtain it again later. If anything the existing policy makes me want to buy my own access points which would lead me to cut the cord…

                                1 vote
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                                  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                • When I had Dish, I was able to download recorded TV to my iPad so that I could watch when I did not have access to WiFi.

                                  I would love the ability to download a recorded event/show to my iPad so that when WiFi was not available (like on a plane) I was still able to watch some of my recorded TV. I had this capability with Dish and miss this option.

                                  1 vote
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                                    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                  • AXS!

                                    What will it take to get AXS TV added to our channels??
                                    Missing out on so many good shows...

                                    1 vote
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                                      0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Port the iOS app to Apple TV

                                      It would be awesome if the iOS app was ported to an Apple TV. That would allow me to replace my TV box with my Apple TV and free up one HDMI port on my tv.

                                      1 vote
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                                        0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                                      • manage internet access by device connected to router

                                        manage internet access by device connected

                                        3 votes
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                                          0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow episodes of a tv series to become available the day after the original air date!

                                          Please allow your on-demand tv series episodes to be made available the day after a new episode airs. Severe weather broadcasting recorded over the normal record time for a 24 Legacy episode. I thought I would watch using the on-demand option for that episode. When I went to the on demand for 24 Legacy it showed the episode that aired the previous night but there were no buttons to play. I thought something was wrong with my tv box and called for a Google service repair to come to my home. I was told by the Google Fiber service person…

                                          2 votes
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                                            0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
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