Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. Add Amazon Prime Video to Google Fiber Apps

    It would make it easier to access Amazon Prime video if it were offered in Google fiber apps.

    308 votes
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      Received  ·  32 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
    • Home away from home

      Ability to view home TV, including DVR recordings, while away from the home network on our Android or iPhone devices

      199 votes
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        Received  ·  7 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
      • Support more streaming apps (FX Now, ESPN Go, etc.)

        The one thing (only thing really) I truly miss about AT&T U-Verse was that it supported streaming apps like FX Now, Comedy Central, ESPN Go., etc. I liked being able to watch those programs on my tablet. But Google Fiber doesn't offer that, which is disappointing. If Google Fiber can't offer this, at least give us the ability to play DVR'd content via the Fiber app.

        173 votes
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          Received  ·  16 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
        • PLEASE don't take away our ability to add media to the Storage Box

          I know that, being Google, you are in the habit of taking decisions out of the hands of your users because, obviously, you know better than us simpletons. But this is different. This isn't some free service you're putzing around with like YouTube. We pay for this. You can't just take away the functionality of everyone's Storage Boxes just because we can't easily stop you. It's wrong and just shows once again the low opinion all sections of Google have for their own users/customers.

          172 votes
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            Received  ·  64 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
          • Stream DVR on Fiber App

            DVR Playback onscreen within Google Fiber App.

            167 votes
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              Received  ·  4 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
            • WiFi guest mode

              A guest mode so I don't have to give out my main password to visitors to access the internet. One that can be easily removed or changed without having to change all my devices that are connected to the main mode.

              150 votes
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                Received  ·  7 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
              • Use own router

                The Ability to use after market routers instead of the networkbox for DHCP

                126 votes
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                  Received  ·  13 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                • Multiple gmail accounts to fiber linkage

                  Allow more than one gmail address to be associated with a google fiber account.

                  For instance, both my wife and I have gmail accounts and would like them both tied to the fiber account to both be able to access my drive, google pictures, etc.

                  123 votes
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                    Received  ·  8 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                  • Emergency alerts need to be able to be stopped by viewer.

                    The emergency alerts need to be able to be stopped by the viewer once they are popped up. The volume on them is so loud that we can't hear the news to get the details on whatever the alert is about. I understand that you need to pop them up, but the viewer needs to be able to control if they continue or not, especially if it's the second or third or more time for the same alert.

                    121 votes
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                      Received  ·  12 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                    • Extend network box storage through USB 3.0

                      Ability to add storage to your network box via the USB 3.0 port.

                      112 votes
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                        Received  ·  1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                      • Option to enable bridge mode and disable NAT for advanced users

                        Many advanced or power users want to run their own firewall (I run pfsense) behind their ISP's router for added security and functionality.

                        To make this work right the Google Fiber router needs an option to disable NAT and be a simple IP bridge.

                        Currently there is no way to "properly" do this (that I have found), and it causes a double-NAT scenario which causes so many problems.

                        Please offer a bridge mode feature for advanced users.

                        Thank you.

                        105 votes
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                          Received  ·  5 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                        • 103 votes
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                            Received  ·  5 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                          • New cable interface is terrible. It's incredibly slow. Bad move.

                            New cable interface is terrible. It's incredibly slow. Bad move.

                            97 votes
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                              Received  ·  42 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                            • Google Fiber Roku, Chromecast, etc App for Live TV

                              Have the ability to watch live Google fiber TV through an app on the Roku, Chromecast, etc while within the home network. This would reduce the number of set top boxes needed for tvs that are used casually.

                              96 votes
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                                Received  ·  11 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                              • 96 votes
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                                  Received  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Start over

                                  Ability to restart a broadcast show from the start. When tuning into a broadcast late it would be great to have the option of restarting that particular show from the beginning.

                                  94 votes
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                                    Received  ·  1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Gig port on TV box

                                    Please bring back the gigabit port in Gen3 TV Box. Gen2 boxes are 100Mbps. I know it was due to heat but there are other Gbit chipsets with smaller fabrication that generate less heat now.

                                    94 votes
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                                      Received  ·  3 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Wireless Set-Top Boxes

                                      We have several areas of our house where we currently use wireless set-top boxes for the AT&T U-verse network. Has this been examined for the Google network?

                                      89 votes
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                                        Received  ·  5 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Fiber phone display caller ID on Google Fiber TV

                                        If you have Google Fiber TV and Google Fiber Phone, it would be great to have an option for the caller ID to pop up on the TV when the phone rings. Had this functionality with TimeWarner and loved it, would be awesome to have that ability on my fiber service.
                                        Something that TWC didn't have was the ability to send a call to voicemail with your remote if you don't want to talk to someone. Call screening over your tv's audio would be nice to have as well.
                                        Another nice to have feature would be to be able to…

                                        89 votes
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                                          Received  ·  13 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                        • PLEASE PUT THE MOVIE RELEASE YEAR IN THE INFORMATION OF THE MOVIE.

                                          I hate reading the info, thinking it sounds good, and then finding out it is from 1932 in black and white. ugh. so frustrating.

                                          81 votes
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                                            Received  ·  6 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
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