Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

My idea is...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Split 50/50 screen

    We would like to see a 50/50 split screen enabling us to watch 2 different channels. We had this feature on DISH and really liked it.

    We'd also like to see RFD-TV added.

    39 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)

      We’ll send you updates on this idea

      Received  ·  0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
    • 103 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)

        We’ll send you updates on this idea

        Received  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • New cable interface is terrible. It's incredibly slow. Bad move.

        New cable interface is terrible. It's incredibly slow. Bad move.

        104 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)

          We’ll send you updates on this idea

          Received  ·  47 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
        • Emergency alerts need to be able to be stopped by viewer.

          The emergency alerts need to be able to be stopped by the viewer once they are popped up. The volume on them is so loud that we can't hear the news to get the details on whatever the alert is about. I understand that you need to pop them up, but the viewer needs to be able to control if they continue or not, especially if it's the second or third or more time for the same alert.

          140 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)

            We’ll send you updates on this idea

            Received  ·  17 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
          • WiFi guest mode

            A guest mode so I don't have to give out my main password to visitors to access the internet. One that can be easily removed or changed without having to change all my devices that are connected to the main mode.

            161 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)

              We’ll send you updates on this idea

              Received  ·  7 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
            • PLEASE don't take away our ability to add media to the Storage Box

              I know that, being Google, you are in the habit of taking decisions out of the hands of your users because, obviously, you know better than us simpletons. But this is different. This isn't some free service you're putzing around with like YouTube. We pay for this. You can't just take away the functionality of everyone's Storage Boxes just because we can't easily stop you. It's wrong and just shows once again the low opinion all sections of Google have for their own users/customers.

              180 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)

                We’ll send you updates on this idea

                Received  ·  64 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
              • Home away from home

                Ability to view home TV, including DVR recordings, while away from the home network on our Android or iPhone devices

                218 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  Received  ·  7 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                • I have Fiber Phone and my name is not showing up when I call other people, only my number and City /State.

                  I have Fiber Phone and my name is not showing up when I call other people, only my number and City /State. I think there is a CNAM database that Google Fiber needs to send the name to in order for the name to appear along with the number, instead of the City/State.

                  20 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    Received  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                  • Please adjust the start and end time of a show when a show is delayed due to new or a sports event or for any other reason.

                    Please adjust the start and end time of a show when a show is delayed due to new or a sports event or for any other reason. I use smart record to record some programs. This past Sunday, a program that normally aired on Wednesdays moved to Sunday night. The recording began on Sunday night at the scheduled time, however the start time was delayed and I missed the final thirty minutes of the show. I was unable to view on demand because it was on CBS.

                    20 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      Received  ·  0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                    • 21 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        Received  ·  3 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                      • Cloud based DVR

                        Please consider a cloud based dvr system where google would record/store every show local to their datacenter and then when I want to watch a show, it simply streams it back to my tv box.

                        With the abundance of bandwidth, the cable industry should attempt to get rid of DVR's all together - less hardware and support worry about on their end and less problems for the end user. Not only is there a huge cost benefit to google, but to the environment (hardware and power consumption).

                        The only drawback here is commercial placement, local vs national - this would…

                        21 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          Received  ·  1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                        • Need more network setting

                          I need more control of network options, specifically surrounding the ability to lock out certain MAC addresses during certain times. There are good parental controls for the TV, but not for the internet.

                          22 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            Received  ·  0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                          • Get Caller ID from some global source.

                            Get Incoming Caller ID from some global source (see AT&T U-Verse) instead of relying on "contacts" list. A person cannot be expected to input every "contact" he or she may get a phone call from which may or may not be answered depending on the Caller ID. The phone number is not helpful for companies which have vast phone systems.

                            24 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              Received  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                            • More TV Plans

                              Add more TV plans, maybe an ala carte options.

                              24 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                Received  ·  7 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                              • CBS network on demand

                                Have ABC, Fox and NBC but no CBS

                                28 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  Received  ·  1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                • Custom DNS: Separate ipv4 and ipv6 addresses

                                  I'm having trouble with the custom DNS Servers settings. I'd like to use OpenDNS to help protect the family from junk. There are currently 3 fields to enter the custom DNS. However, the ip that set in those fields get applied to both ipv4 and ipv6 addresses. I can't choose which. So if I put in IPv4 addresses, then DNS settings are not applied to IPv6 DNS. And visa versa. Actually, if I put an ipv4 address in the field, ipv6 devices just ignore it. However, if you put in ipv6 addresses in the customer dns, then most of my…

                                  31 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    Received  ·  4 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Better/More/Custom Dynamic DNS options

                                    The only option for dynamic DNS on my network box is DynDNS, which cost money. You should add the ability to use free ones as well as custom ones, for example, look at http://www.duckdns.org/install.jsp under the dd-wrt section.

                                    32 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      Received  ·  5 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add ROOT Sports to Austin

                                      You just added ROOT Sports to Utah but we need ROOT in Austin so we can watch Astros/Rockets games!!! Thanks.

                                      33 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        Received  ·  11 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Display ONLY the HD channels in the Guide

                                        Let us enable "HD only" in the Guide... So it would be all channels or JUST the HD ones.

                                        (I don't care to see what is on SD, since I don't ever want to watch it.)

                                        35 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          Received  ·  1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                        • make a the fiber app better and include a website

                                          Make the fiber app better... Allow it to manage your dvr to easier clean up old recording and set new ones... also include a website version so it can be more viewable on a pc.

                                          35 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            Received  ·  0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 17 18
                                          • Don't see your idea?

                                          Customer Ideas

                                          Feedback and Knowledge Base