storage box upgrade
I understand that you have a new storage box that would solve some of my problems, but to get it I have to lose all my recordings. You’ll transfer my Recording Settings, my Guides, and (I think) which episodes that I’ve watched, but not the shows that I’ve recorded, but not had the time to watch. Its crazy for you to assume that I’d be okay with that! (I’m not and you haven’t gotten to upgrade me because of that issue.)
Danielle Perkins commented
You're lucky that you got a warning. I wasn't given this information until after they wiped out my entire storage. The tech said their old system and upgraded system were not transfer compatible and they didn't include a way to migrate data to the new system.