Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. Google home integration with google fiber

    We have both google fiber and google home. We would love to be able to run out google fiber TV using our google home. Please consider the integration of these two products.

    22 votes
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      3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    • Fiber phone display caller ID on Google Fiber TV

      If you have Google Fiber TV and Google Fiber Phone, it would be great to have an option for the caller ID to pop up on the TV when the phone rings. Had this functionality with TimeWarner and loved it, would be awesome to have that ability on my fiber service.
      Something that TWC didn't have was the ability to send a call to voicemail with your remote if you don't want to talk to someone. Call screening over your tv's audio would be nice to have as well.
      Another nice to have feature would be to be able to…

      99 votes
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        Received  ·  15 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
      • Increasing the channel logo display size in the banner and add program resolution (720p, 1080i, etc...) to the info

        Increasing the channel logo display size in the banner and add program resolution (720p, 1080i, etc...) to the info

        I know the channel logo issue has been paired with other requests for banner display, but I'd like to see info on the program's native aspect ratio, audio channel specifics, and the program resolution as well.

        8 votes
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          0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
        • Secure guest access

          I'd like to be able to set up a guest account on my Google Fiber router. In addition, I would like that any device that accesses that guest account is not able to access any other device on my home network unless I allow it.

          2 votes
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            0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
          • Support for Apple's Single Sign-on feature in iOS 10.2 and tvOS 10.1.

            Recently Apple announced the ability for a user to authenticate themselves through the settings app on their phone instead of authenticating themselves in each streaming app (Like FXNOW, Fox Sports, NBCSN,...). It will also show you which apps are available for your account so you won't have to worry about downloading the HBO app and then finding your TV plan does not support that app.

            It would be awesome if Google Fiber were to support this feature either during the beta period or when it is released in December.

            http://www.macrumors.com/2016/11/03/single-sign-on-now-available/

            33 votes
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              4 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
            • Simultaneous Calling

              Add simultaneous calling feature so that nomorobo.com (reduce robo calls) will work with Fiber Phone. Most cable services offer simultaneous calling.

              3 votes
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                0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
              • Thanks but no thanks for dropping Bloomberg TV, GOOGLE!

                One of the only true business channels gets dropped by Google. I started my day with this channel for years, and Google drops it. I never had this issue with DirectTV. What a shame. What is the replacement content? MSNBC? Nope. BBC? Nah. CNN? Of course not. Not happy about this one in the least.

                3 votes
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                  0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                • Post billing due date in the account portal

                  Currently, there is nowhere that the billing due date or auto pay date is posted within the MyFiber account portal. I have been informed that most people's bill is due the same day, but it would be nice to be able to reference that date somewhere.

                  These are just simple things that traditional service providers have that google should provide.

                  2 votes
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                    0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                  • Surround sound support for Google Cast on TV Boxes

                    As pointed out in the Help Forums, Google Cast through the TV Boxes doesn't currently support 5.1 audio. Since regular Chromecasts have this feature, it'd be nice to have on the TV Boxes as well.

                    https://productforums.google.com/forum/#!topic/fiber/JqhLxqiJ8pg;context-place=topicsearchin/fiber/cast

                    28 votes
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                      0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                    • dvr

                      Should be able to keep DVR recordings if defective box has to be replaced. It's your equipment that is malfunctioning, but I am told if I get new boxes I will lose all my recordings.

                      5 votes
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                        0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                      • Setting time limits for wifi on certain devices on the fiber box.

                        I would like the option of limiting the wifi time of my kids devices through a setting on my account.

                        8 votes
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                          0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                        • Move the previous button

                          The previous button is on the very button right corner of the remote. It is a very commonly used button, and it should be placed somewhere that's comfortable for you to reach without completely readjusting your hold on the remote. Somewhere near the search button.

                          2 votes
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                            0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                          • Taking the Outdoor Channel and Sportsman Channel was BELOW THE BELT

                            One of the main selling points when I got google fiber was the inclusion of the Outdoor Channel and Sportsman Channel. Moving the two to a premium channel package makes you no better than your competitors. In the past year I've had several technical issues that had to be worked out by on and off site visits to the home. This may send me over the edge. There is not much more of a reason to not go back to Consolidated Communications. At least they were consistent.

                            4 votes
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                              0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                            • to tell people who have signed up when they may expect service

                              I've been signed up for a long time in a city that's still set to get service (Atlanta). Why don't you let people who have signed up, but are waiting, more information about when they might expect to get connected?

                              1 vote
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                                0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                              • Awe

                                Bring back the **** AWE channel!!

                                5 votes
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                                  2 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                • Ability to use cable box for access point only

                                  There are many cable customers who may not want to use cable service year round but would like to keep the boxes for access points as part of the home network they are used to. You are charging for their rental anyways in the bill. So why can't people not using cable for a certain amount of time continue to use the boxes for access points without having to return all the equipment and obtain it again later. If anything the existing policy makes me want to buy my own access points which would lead me to cut the cord…

                                  1 vote
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                                    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Post listings of MDU properties that have Fiber service or are eligible for Fiber service on the page of each market/city.

                                    Post listings of MDU properties that have Fiber service or are eligible for Fiber service on the page of each market/city.

                                    This way someone can have a clear concise idea of which residences have Fiber already installed or available for install. Internet speed and stability/provider is a big deal to people when deciding on an apartment/condo!

                                    2 votes
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                                      1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Auto Tune for TV

                                      Please add the auto tune feature to the TV receivers. We like to watch a certain show every Sunday but necessarily want to record it

                                      2 votes
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                                        1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Local Weather and radar

                                        Please add a channel that shows local radar. Or work with the Weather Channel to obtain the equipment necessary to show the local weather on the 8's from the Weather Channel. We love everything about Google Fiber except our weather options.

                                        5 votes
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                                          0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Activate NOMOROBO on Google Fiber's VoIP service

                                          I request that Google arrange for NOMOROBO to be activated for Google Fiber's VoIP service, to eliminate annoying auto dialer calls

                                          10 votes
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                                            2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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