Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. Secure guest access

    I'd like to be able to set up a guest account on my Google Fiber router. In addition, I would like that any device that accesses that guest account is not able to access any other device on my home network unless I allow it.

    4 votes
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      0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
    • speak into remote

      Comcast/Xfinity had the ability for you to speak into your remote control and find content. I'm sure this has been suggested but thought I would put it out there again.

      9 votes
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        0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
      • 8 votes
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          0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
        • Post billing due date in the account portal

          Currently, there is nowhere that the billing due date or auto pay date is posted within the MyFiber account portal. I have been informed that most people's bill is due the same day, but it would be nice to be able to reference that date somewhere.

          These are just simple things that traditional service providers have that google should provide.

          4 votes
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            0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
          • manage internet access by device connected to router

            manage internet access by device connected

            3 votes
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              0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
            • Use the upcoming Youtube TV service to replace your Fiber TV boxes

              Youtube TV or a similar product should permit you to reduce your cable box hardware costs. Which is a savings you can pass along to
              your customers.

              Details about the upcoming Youtube TV service
              https://tv.youtube.com/welcome/coming-soon/?gclid=CPGMi6qzvtMCFUK5wAoddmsDFg&dclid=CJuimKqzvtMCFQO7TwodLB0PLg

              1 vote
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                0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
              • channel

                Hello,
                It would be great if you could add to the channel selection, BEIN Sports and TVOne, thank you

                1 vote
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                  0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                • Simultaneous Calling

                  Add simultaneous calling feature so that nomorobo.com (reduce robo calls) will work with Fiber Phone. Most cable services offer simultaneous calling.

                  5 votes
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                    0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                  • Setting time limits for wifi on certain devices on the fiber box.

                    I would like the option of limiting the wifi time of my kids devices through a setting on my account.

                    13 votes
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                      0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                    • Picture in picture for google fiber tv customers

                      Why does google fiber television service not have Picutre in picture? Seems like a basic function fiber tv customers should have.

                      60 votes
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                        2 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                      • Fiber phone display caller ID on Google Fiber TV

                        If you have Google Fiber TV and Google Fiber Phone, it would be great to have an option for the caller ID to pop up on the TV when the phone rings. Had this functionality with TimeWarner and loved it, would be awesome to have that ability on my fiber service.
                        Something that TWC didn't have was the ability to send a call to voicemail with your remote if you don't want to talk to someone. Call screening over your tv's audio would be nice to have as well.
                        Another nice to have feature would be to be able to…

                        115 votes
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                          Received  ·  17 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                        • bring back Bloomerg News Channel

                          I turned on my television a few days ago only to find you've deleted the Bloomberg channel 123. Why! You leave me with ESPN and various channels that I will never watch and take away one with value. Terrible decision and forces me to look for another provider. Again, terrible decision.

                          8 votes
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                            4 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                          • Google home integration with google fiber

                            We have both google fiber and google home. We would love to be able to run out google fiber TV using our google home. Please consider the integration of these two products.

                            23 votes
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                              3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                            • new channels

                              I would like to have the tennis channel in Austin, TX.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Increasing the channel logo display size in the banner and add program resolution (720p, 1080i, etc...) to the info

                                Increasing the channel logo display size in the banner and add program resolution (720p, 1080i, etc...) to the info

                                I know the channel logo issue has been paired with other requests for banner display, but I'd like to see info on the program's native aspect ratio, audio channel specifics, and the program resolution as well.

                                9 votes
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                                  0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                • Port Forward Name

                                  It would be nice to be able to name our port forwarding services. Replacing Custom with something it is related to. There are already premade one with names. The SSH one is nice. It has a name and the ports to go with it. I just want to be able to place a name with the ports, rather than seeing custom. It'll make it easier to remove ports too.

                                  1 vote
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                                    0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Support for Apple's Single Sign-on feature in iOS 10.2 and tvOS 10.1.

                                    Recently Apple announced the ability for a user to authenticate themselves through the settings app on their phone instead of authenticating themselves in each streaming app (Like FXNOW, Fox Sports, NBCSN,...). It will also show you which apps are available for your account so you won't have to worry about downloading the HBO app and then finding your TV plan does not support that app.

                                    It would be awesome if Google Fiber were to support this feature either during the beta period or when it is released in December.

                                    http://www.macrumors.com/2016/11/03/single-sign-on-now-available/

                                    37 votes
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                                      4 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow episodes of a tv series to become available the day after the original air date!

                                      Please allow your on-demand tv series episodes to be made available the day after a new episode airs. Severe weather broadcasting recorded over the normal record time for a 24 Legacy episode. I thought I would watch using the on-demand option for that episode. When I went to the on demand for 24 Legacy it showed the episode that aired the previous night but there were no buttons to play. I thought something was wrong with my tv box and called for a Google service repair to come to my home. I was told by the Google Fiber service person…

                                      2 votes
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                                        0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Put Google fiber in the communities to show the support and caring that Google has for people coming together

                                        Put Google fiber in communities where internet is difficult to get. Get rid of cable wires

                                        1 vote
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                                          0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add MASN to the lineup

                                          I'm looking to have the Mid Atlantic Sports Network (MASN and MASN2) added to the channel lineup. Even if it means have to subscribe to a separate package (such as part of the sports package) I'd be willing to go that route as I'm currently blackout unless I go to directv.

                                          1 vote
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                                            0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
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