Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. SNMP

    Enable SNMP access on the LAN. Useful for monitoring traffic usage and other things.

    1 vote
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      0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
    • Activate NOMOROBO on Google Fiber's VoIP service

      I request that Google arrange for NOMOROBO to be activated for Google Fiber's VoIP service, to eliminate annoying auto dialer calls

      14 votes
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        2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
      • Add CBS to On Demand

        Need to add CBS to On Demand. All other locall channels are on there.

        6 votes
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          0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
        • Taking the Outdoor Channel and Sportsman Channel was BELOW THE BELT

          One of the main selling points when I got google fiber was the inclusion of the Outdoor Channel and Sportsman Channel. Moving the two to a premium channel package makes you no better than your competitors. In the past year I've had several technical issues that had to be worked out by on and off site visits to the home. This may send me over the edge. There is not much more of a reason to not go back to Consolidated Communications. At least they were consistent.

          5 votes
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            0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
          • Please Add MLB - Extra Innings

            Theres about six sports packages that carry out of market games for various sports. They are subscription packages and would make a great addition to the TV service. hopefully there's room to build out or add on the channel space needed.

            1 vote
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              0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
            • The DVR is painfully slow. Allow users to install DVR software on faster hardware if they so choose to do so. For instance, NVIDIA SHIELD TV

              The DVR/TV interface is painfully slow. Allow users to install DVR software on faster hardware if they so choose to do so. For instance, NVIDIA SHIELD TV.

              2 votes
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                0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
              • Help end what is effectively forcing residents to use a specific cable company

                As you probably already know the FCC bans apartment companies forcing residents to use a specific cable company, however there is a loophole.

                Certain apartment companies offer technology packages that are non-negotiable and they force their residents to pay for them, but they aren't violating the FCC regulations because residents are able to buy additional services from anyone they please. Virtually this loophole can effectively force residents to use a specific cable company because they don't want to pay for 2 services, one they are using and one they aren't using.

                The reason why I'm bringing this up is because…

                2 votes
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                  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                • Suggestions for Google fiber to minimize damage due to Google fiber installation/ associated digging

                  Suggestions for Google Fiber to minimize damage due to Google fiber installation/ associated digging;
                  1. Because paint-marked grounds are perceived as untended and lead to increases in ground loitering in addition to be aesthetically compromised, I propose that:
                  To track utility lines prior to digging consider using a paint that is invisible to the human eye. A fluorescent UV range paint detectable with an appropriate UV lamps could serve the same role played by current paints. MANY UV “color” available.
                  Paints which are currently used ARE NOT WATER SOLUBLE and take years to disappeared particularly if low-growth foliage/ leaves are…

                  3 votes
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                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                  • google to stop ingoring its customers

                    yes i see lots of good ides on here that google still has not done and they still are not listing to us lets keep ******* googles heals to stop ingoring us and start listing to us

                    3 votes
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                      0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                    • Thanks but no thanks for dropping Bloomberg TV, GOOGLE!

                      One of the only true business channels gets dropped by Google. I started my day with this channel for years, and Google drops it. I never had this issue with DirectTV. What a shame. What is the replacement content? MSNBC? Nope. BBC? Nah. CNN? Of course not. Not happy about this one in the least.

                      3 votes
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                        0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                      • Surround sound support for Google Cast on TV Boxes

                        As pointed out in the Help Forums, Google Cast through the TV Boxes doesn't currently support 5.1 audio. Since regular Chromecasts have this feature, it'd be nice to have on the TV Boxes as well.

                        https://productforums.google.com/forum/#!topic/fiber/JqhLxqiJ8pg;context-place=topicsearchin/fiber/cast

                        29 votes
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                          0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                        • Fiber TV App for Smart TV

                          I would like a Fiber Tv app for my Samsung smart TV. I see there is a Spectrum app. This would allow me to watch sports on my front porch.

                          2 votes
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                            0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                          • Local Weather and radar

                            Please add a channel that shows local radar. Or work with the Weather Channel to obtain the equipment necessary to show the local weather on the 8's from the Weather Channel. We love everything about Google Fiber except our weather options.

                            6 votes
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                              0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • dvr

                                Should be able to keep DVR recordings if defective box has to be replaced. It's your equipment that is malfunctioning, but I am told if I get new boxes I will lose all my recordings.

                                5 votes
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                                  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                • Move the previous button

                                  The previous button is on the very button right corner of the remote. It is a very commonly used button, and it should be placed somewhere that's comfortable for you to reach without completely readjusting your hold on the remote. Somewhere near the search button.

                                  2 votes
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                                    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                  • to tell people who have signed up when they may expect service

                                    I've been signed up for a long time in a city that's still set to get service (Atlanta). Why don't you let people who have signed up, but are waiting, more information about when they might expect to get connected?

                                    1 vote
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                                      0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Awe

                                      Bring back the **** AWE channel!!

                                      5 votes
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                                        2 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to use cable box for access point only

                                        There are many cable customers who may not want to use cable service year round but would like to keep the boxes for access points as part of the home network they are used to. You are charging for their rental anyways in the bill. So why can't people not using cable for a certain amount of time continue to use the boxes for access points without having to return all the equipment and obtain it again later. If anything the existing policy makes me want to buy my own access points which would lead me to cut the cord…

                                        1 vote
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                                          0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                        • TV One

                                          You should include TVOne to your list of channels. This is the only channel that was on Time Warner Cable that I watched that is not currently on Google Fiber

                                          2 votes
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                                            0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
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