Customer Ideas

Welcome to the Google Fiber Customer Ideas page

Please sign in with your Google Fiber account email to create ideas, vote and add comments.

We collate and review all ideas weekly and will be updating the status of your ideas and comment as needed. If an idea becomes a product feature, we will be updating users that have submitted or subscribed to that idea.

We also keep track of customer product ideas through an automatic internal report. This list does not represent the current or a future version of the Google Fiber product roadmap. We love customer input and are very thankful for it, but we cannot guarantee your idea will become part of our product.

Please check our FAQs or Contact Us for more questions.

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  1. Post listings of MDU properties that have Fiber service or are eligible for Fiber service on the page of each market/city.

    Post listings of MDU properties that have Fiber service or are eligible for Fiber service on the page of each market/city.

    This way someone can have a clear concise idea of which residences have Fiber already installed or available for install. Internet speed and stability/provider is a big deal to people when deciding on an apartment/condo!

    2 votes
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      1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    • Auto Tune for TV

      Please add the auto tune feature to the TV receivers. We like to watch a certain show every Sunday but necessarily want to record it

      2 votes
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        1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
      • When I had Dish, I was able to download recorded TV to my iPad so that I could watch when I did not have access to WiFi.

        I would love the ability to download a recorded event/show to my iPad so that when WiFi was not available (like on a plane) I was still able to watch some of my recorded TV. I had this capability with Dish and miss this option.

        1 vote
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          0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
        • AXS!

          What will it take to get AXS TV added to our channels??
          Missing out on so many good shows...

          1 vote
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            0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
          • Port the iOS app to Apple TV

            It would be awesome if the iOS app was ported to an Apple TV. That would allow me to replace my TV box with my Apple TV and free up one HDMI port on my tv.

            1 vote
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              0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
            • TV Everywhere should actually be TV EVERYWHERE

              The TV Everywhere app can only be used when you are connected to your home Wifi. That is not "TV Everywhere" but instead "TV at Home, where I can already watch TV". I would like to be able to watch live TV and DVRed content remotely. I'm disappointed that what is supposed to be a high tech sort of product doesn't have this basic seeming technology.

              73 votes
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                Received  ·  1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
              • Make Google Fiber as good if not better the Dish Hopper

                My Dish Hopper service was significantly better than my current Google Fiber experience.

                - One app to watch all content regardless if it was at home or away on any device.
                - Auto skip commercials
                - Ability to set recordings anywhere while watching the content from anywhere
                - Better menu options

                6 votes
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                  0 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
                • App to manage webpass services

                  I am a google fi and webpass customer. After using the project fi mobile app, I have gotten used to native apps that allow me to create support incidences, control service tiers, see bandwidth usage on an hourly basis, etc. It would be really nice to have this set of features for webpass so I could report service issues right from my phone. Delegated invitations (like google wifi / onhub) would also help quite a bit so I could allow account interaction to my partner / roommate / etc. Thanks a bunch!

                  2 votes
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                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                  • Need the ability to adjust the Start Time of a show

                    WDAF, Channel 4 (GoogleFiber channel 0004) starts Wheel Of Fortune at 6:29:10 PM, instead of 6:30:00 PM, which means that I have to look away from my TV and, QUICKLY, hit the 'skip back' button a couple times or I'm shown the solution to the first puzzle before I have a chance to do anything, like try to solve it myself. I do record it 5 minutes early to 5 minutes late, so I don't miss any of the show, but it would be nice for the recording to start playing/recording at the Actual start time of the show so…

                    3 votes
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                      1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add to St. Robert, Missouri

                      Please add Google Fiber into St. Robert, Missouri. We only get 20 Mbps download and 1.5 Mbps upload, That's only if you pay $50 a month.

                      2 votes
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                        0 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                      • For google to show more accurate billing details

                        I upgraded my package and was told the charges wont show until the following month. The upgrade was just 5 days ago and the billing charges are already showing on site as balance. Its very confusing and Im truly hoping it wont charge me for a month of services I haven't even used yet.

                        3 votes
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                          0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add up to 3 hrs of extendded recording time due to Football, baseball games that go much longer than just 1 hours

                          Add up to 3 hrs of extendded recording time due to Football, baseball games that go much longer than just 1 hours

                          9 votes
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                            0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                          • Make the TV software less dependent on the internet being available for DVR viewing

                            A few weeks back, my fiber connection was broken, requiring the OSP folks to visit a few days later. I tried to watch a show on the DVR while the net was down, but the TV software would not even load. This is an Achilles Heel which needs to be fixed. The TV and DVR should not be that dependent on the internet. Consider refactoring the TV software to not try and load from the internet if it is not available, and simply show a message that only the DVR is available until the internet connectivity returns. Google was very…

                            1 vote
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                              0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                            • add bridged mode to all network boxes

                              please add bridge mode to all network boxes so us customers can use our own more powerfull routers for our networking needs so we can get closer to gigabit speeds over 802.11 ac wireless on 5.0ghz and 5.8ghz bands and so we can use vpns

                              82 votes
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                                7 comments  ·  Internet/WiFi  ·  Flag idea as inappropriate…  ·  Admin →
                              • 19 votes
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                                  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                • New Programming Languages

                                  Create new programming languages like Python to be powerful and simple for all platforms please or work on Python Programming Language please.

                                  1 vote
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                                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 5 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Partner with SlingTV

                                      The TV price increase is understandable with GF's lack of critical mass to get good deals with content owners as well as them raising rates for all providers as it is.

                                      Given GF may never get a good deal and forced with high TV rates, GF should partner with Dish's SlingTV and their new AirTV based on Android TV. Dish has the critical mass to deal with content owners, GF can integrate with their AirTV and everyone would be happy. And Sling will soon have DVR function that looks very simple and straightforward.

                                      Would seem to be best of all…

                                      2 votes
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                                        1 comment  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 16 votes
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                                          0 comments  ·  MyFiber  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Please add CBS Sports Network to Google TV in Atlanta

                                          Had this channel with Xfinity, it would seem to be essential to add this channel to the Sports Package. This channel will have games during the NCAA Basketball tournament.

                                          1 vote
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                                            0 comments  ·  TV  ·  Flag idea as inappropriate…  ·  Admin →
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